This website shopmelissa.com is a virtual storefront for the sale of footwear and is operated by Grendene Global Brands, LLC (hereinafter shopmelissa.com or we or our).

By visiting or shopping at Shopmelissa.com, you accept these Terms of Use. We reserve the right to and may change these Terms of Use. Your continued use of this website following any changes will be deemed to be your acceptance of such changes. Please also review our Privacy Policy.

The Shopmelissa.com website is intended for use by residents of the United States, including the territories of Puerto Rico and the US Virgin Islands. For other visitors to the website, please note that your information may be transferred to and processed in the United States. If you reside in a country outside the United States, please note that the data protection and privacy laws of the United States may not be as protective as the laws in your country.

This website is not intended for use by or directed to children under 13. We do not knowingly collect or solicit Collected Information from children under 13. If you are under 13, please do not attempt to open an account or send any information about yourself to us. If we discover that we have Collected Information from children under 13, we will take commercially reasonable measures to promptly delete such information.

You must be 13 or older and a resident of the United States, including the territories of Puerto Rico and the US Virgin Islands, to open an account and place an order. If you are a minor 13 or older, you may use the website and open an account and place orders only with the permission and involvement of your parent or guardian. If a parent or guardian becomes aware of his or her child has provided us with personal information without their consent, please contact us.

All copyright, trademarks and all other intellectual property rights in this website and its content including graphics, designs, source code and the like are owned by or licensed to Shopmelissa.com or otherwise used by Shopmelissa.com as permitted by law. This website and its content are available only for public display and reproduction, distribution, or transmission of any content is expressly prohibited.

This website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

To the extent permitted by law, Shopmelissa.com will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of this website.

Shopmelissa.com makes no warranty that the functionality of this website will be uninterrupted or error free, that defects will be corrected or that this website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Nothing in these Terms of Use shall be construed so as to exclude or limit the liability of Shopmelissa.com for death or personal injury as a result of the negligence of Shopmelissa.com or that of its employees or agents.

You agree to indemnify and hold Shopmelissa.com and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Shopmelissa.com arising out of any breach by you of these Terms of Use or other liabilities arising out of your use of this Website.

Shopmelissa.com will not be responsible nor will its executives, associates, employees, prosecutors or consultant be responsible before any person for any kind of loss, damage, cost or expenditure resulting from any mistake, omission or change in the information here provided, nor for any delays, during the supply of any information through this website, nor, still, by computer virus or any injury resulting from unauthorized access or from any other band use of the system through which the information about Shopmelissa.com is sent, nor even for any discontinuity of the service.

If any of these Terms of Use should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms of Use shall survive and remain in full force and effect and continue to be binding and enforceable.

These Terms of Use shall be governed by and construed in accordance with the law of USA and you hereby submit to the exclusive jurisdiction of the USA courts.

 

Mobile Terms of Service

Last updated: Nov. 18, 2022

The Melissa mobile message service (the "Service") is operated by Grendene Global Brands USA LLC (“Melissa”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Melissa’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Melissa through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, special offers, abandon cart, product launches, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Melissa. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18559644070 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Melissa mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18559644070 or email help@shopmelissa.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.