💜 The original jelly since '79 🔥

Discover fun styles featuring your favorite Disney princess and Mickey & Friends.
With lots of pink, glitter, and nostalgia, Barbie makes everything cuter.
Inspired by nature, this collection brings a delicate touch of style and cuteness for your minis to enjoy.
Shop it. Flip it. And reverse it. A new icon has arrived.
Our biggest collab yet is already one for the history books.
Marc Jacobs
Classic Melissa DNA + Marc Jacobs signature streetwise style.
Jean Paul Gaultier
Celebrating 40 years of punk-love collab with the fierce and fearless luxury designer.
Inspired by the punk movement, these styles put fashion center stage.
Merging street energy with seductive silhouettes = true works of art.
Viktor & Rolf
Our fifth capsule collection with the avant-garde luxury fashion house founded in 1993.
Collina Strada
Futuristic shapes, quirky designs, and bright colors are the highlights of this pairing.
View All Collabs
Adult Sale
Snag your fave jellies while you still can.
Kids Sale
Super cute jellies at super cute prices.
Last Chance
Final sale jellies that won't last long.
View All Sale

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Returns & Exchanges

If you are unhappy with your purchase, you can request a return or exchange if your order is eligible. Please note that all returns and exchanges must go through our automated portal. Returns sent back to us without an approved return request will not be accepted.

All returns and exchanges must be submitted within 30 days of the delivery date. Returns requested after this time will not be accepted. The merchandise must be in its original condition, in its original box or packaging with tags attached, and unworn. Final Sale/Last Chance items are not eligible for return or exchange.


I'd like an exchange.


I'd like a refund.

  • Returns are typically processed within 14 business days upon receipt at our warehouse. If 14 business days have passed and you have not received an email notification regarding your refund, please reach out to our Customer Care team.

    Once your return has been processed, it can take up to 1 full billing cycle for it to reflect on your bank statement.

  • Unfortunately, all online purchases must be returned using our online returns portal.

  • At this time, we can only accept returns or exchanges for items purchased from shopmelissa.com. Any returns or exchanges for items purchased in store must be taken back to the store from which it was purchased. This also applies to items purchased from third party retailers.

  • Unfortunately, no. You will need to submit a return request for each order and return them separately. Each return request will generate its own shipping label.

    Please ensure the items in each returned package match the order number on the shipping label.

  • No, original shipping fees are non-refundable unless you received an incorrect order or it arrived damaged. If either of these are true, please reach out to our Customer Care team prior to submitting your return request.

  • Contact Us

    If you have any questions or concerns, please reach out to our Customer Care team during normal business hours and we'll get back to you as quickly as we can.

    Our Support Hours
    Monday - Friday 9am - 5pm EST

    Contact Us



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