This website shopmelissa.com is a virtual storefront for the sale of footwear and is operated by Grendene Global Brands, LLC  (hereinafter shopmelissa.com or we or our). Our address is 230 NW 24th St. Suite #402, Miami, FL, 33127. You may also submit a request via the website Submit a Request. Please note, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact us in writing. Please also review our Terms of Use.

The ShopMelissa.com website is intended for use by residents of the United States, including the territories of Puerto Rico and the US Virgin Islands. For other visitors to the website, please note that your information may be transferred to and processed in the United States. If you reside in a country outside the United States, please note that the data protection and privacy laws of the United States may not be as protective as the laws in your country.

The website ShopMelissa.com may link to other websites, such as the website melissa.com.br/us or paypal.com. These websites have separate and independent privacy policies.

Your privacy is important to us and this page explains the information we collect and how it is collected, how the information is used, and under what circumstances, if any, the information is used and/or disclosed. ShopMelissa.com may periodically change the current policy. If material changes are made to the policy, we will note that the policy has been updated.

We use reasonable measures in accordance with generally accepted industry practices to protect your personal information against loss, unauthorized access, theft and use. We use an SSL certificate to protect the privacy of navigation data. Our payment gateway, Adyen, is in accordance with PCI-DSS [Payment Card Industry Data Security Standard]. While our efforts are designed to protect such personal information, we cannot guarantee the security of your information. We periodically review our security procedures to consider if revisions to our procedures are indicated.

We Collect Information from you when you place an order or set up an account for ordering, subscribe to our newsletter, or otherwise fill out a form or enter information on the website. When you visit ShopMelissa.com, the web server automatically recognizes the Internet domain and IP address from which you accessed the site, as well as information on the date, time, and pages you visited while at the site (Cookies). You must set up an account to order (age restricted-see below). When you set up an account or place an order you enter and voluntarily provide us with your name, email address, mailing address, phone number, credit card or payment information, date of birth or other personal details (The information from cookies and the voluntarily entered information is collectively referred to herein as the Collected Information). By entering the Collected Information, you represent that you are 13 or older and a resident of the United States, including the territories of Puerto Rico and the US Virgin Islands, and if under age 18, you have the permission and involvement of your parent or guardian. The Collected Information is saved for a designated period of time needed to fulfill the purposes outlined in this privacy policy unless a longer period is permitted or required by law. You can make corrections or updates to your account and you can contact us to request that we correct or update information about you.

This website is not intended for use by or directed to children under 13. We do not knowingly collect or solicit Collected Information from children under 13. If you are under 13, please do not attempt to open an account or send any information about yourself to us. If we discover that we have Collected Information from children under 13, we will take commercially reasonable measures to promptly delete such information.

You must be 13 or older and a resident of the United States, including the territories of Puerto Rico and the US Virgin Islands, to open an account and place an order. If you are a minor 13 or older, you may use the website and open an account and place orders only with the permission and involvement of your parent or guardian. If a parent or guardian becomes aware of his or her child has provided us with personal information without their consent, please contact us.

We Use Cookies. This site does not comply with Federal Do-Not-Track legislation. Cookies allow web servers to recognize the computer used to access a web site. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that web site by the same user or to use the information to streamline the user's transactions on related web pages. Cookies are used to remember and process products selected for your shopping cart on the website. You can select preferences on your computer browser for cookies such as to warn you when a cookie is sent. You can also select to not have cookies sent. This may affect your shopping experience and some functions of the website may be disabled, but you can still make an order for our products. We do not control the information collected by the web browser and how it is used. For each web browser, you will need to read their privacy policy. 

The Collected Information is used to personalize your shopping experience and facilitate purchases, aid in improving customer service, distribute promotions and newsletters, and in other ways to help us provide our products and improve the website. The collected information is used by us and/or related companies, affiliates, service providers, and partners hired by us and our related business concerns to effect and promote the services offered by the ShopMelissa.com website. For example, to identify the customer, customer profile, customer preferences, and purchasing habits. This information is used for business management, administration, attention, expansion and improvement of our website and all offered products and services, product and service development, and to send information related to products and services by traditional and/or electronic means. If you do not wish to receive advertisements, newsletters and like commercial emails, you may unsubscribe following the instructions on any email. You may also opt out of receiving any such emails by contacting us as set forth herein. For more information about third party cookies, including information about how to opt out of these technologies, visit http://www.networkadvertising.org/managing/opt_out.asp or www.aboutads.info/choices/.

We use Google Analytics and Google Ads on the Website to collect Usage Information, to analyze how users use the Website and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/. You can learn more about advertising and online tracking and how to opt out of such practices in the paragraph above.

We also use third party companies, including Google Analytics and Google Ads, to measure and target ads on our behalf about products and services tailored to your interests. We allow these third-party companies to use cookies, web beacons, pixel tags and similar technologies to collect or receive information about your interaction with us on our Website and elsewhere on the internet (“Tracking Data”) and use such Tracking Data to display ads for adidas and other companies when you visit this or other websites. These third-party companies may not recognize browser “Do Not Track” signals. If you would like to opt out of the collection and use of Tracking Data for ad targeting, please visit www.aboutads.info/choices/. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

If ShopMelissa.com is acquired or merged or otherwise become associated with another company, your information may be transferred to the new owners. Otherwise, your information will not be disclosed, except as set forth herein, unless required by state or federal law.

It is possible despite our best measures that an unauthorized access to or collection, use, disclosure or disposal of your Collected Information may occur. ShopMelissa.com will notify you if such an event occurs and Shopmelissa.com believes that you are likely to be at risk or serious harm.

If information is required by law to be disclosed about you, then Shopmelissa.com will undertake to effort to notify you about the disclosure in advance. You have the right to request that we delete personal information that we have collected from you. We may undertake to verify your identity before granting you access to information or acting on your request to exercise your rights, as required or permitted by law. We may also disclose your personal information if you violate our Terms of Use.